FAQs
- Will you guarantee me exclusivity?
- Generally NO. However this depends on circumstances. We typically do not supply stores in the same postal code. Please email or call to discuss.
- Can I email you my order?
- We have now introduced a Brandwise wholesale platform. Please use the registered Brandwise Marketime Platform to register your order. This makes the process a lot more efficient/ Alternatively please speak with your local rep who can assist you further.
- Do you do drop shipping?
- Yes we do. Please email or call to discuss.
- Do you supply to Designers?
- Yes. Please contact us to discuss pricing structure.
- I work from home. Can I still get wholesale pricing?
- Generally No as our retailers are our priority. Please email or call to discuss as certain circumstances allow us to do so.
- Is setup easy?
- Yes. Create account and you are on your way. However we do have technical issues periodically.
- Can I get trading terms?
- Again please contact us. Typically we work on Pro Forma. However we can be flexible.
- How quickly can I get my order?
- If in stock we hope to send within 72 hrs. This all depends on how many order are in the warehouse.
- Do you hold stock?
- Absolutely. However do not rely on us for your stock management. We run out of stock vert quickly. So order enough or even pre order.
- Do you customise your product?
- Yes. We can do any shape or colour that you require. However conditions apply.
- Do you manufacture the goods yourself?
- Yes. We have our own factory.
- Can you produce a range of goods for me?
- Yes. 100% Please email or call to discuss.
- I currently buy for my stores can you manufacture for me
- Yes we can. Please email or call to discuss.